Punjab & Sind Bank to Boost Digital Investments in FY26

With a focus on adopting advanced technologies, Punjab & Sind Bank intends to invest in solutions that facilitate online banking, mobile transactions, and enhanced cybersecurity measures. This strategic move comes as the financial institution recognizes the critical importance of digital transformation to stay relevant and meet the evolving demands of its customers. The bank’s management emphasized that this increased digital investment will not only benefit current customers but also help attract a younger demographic that prefers the convenience of online banking.

“We believe that with the right technological advancements, we can offer our customers a seamless banking experience,” said  Mr Swarup Kumar Saha, Managing Director and Chief Executive Officer, Punjab & Sind Bank. Moreover, Punjab & Sind Bank plans to collaborate with fintech companies, aiming to leverage their innovative solutions to further enhance its service offerings.

The initiative includes upgrading the bank’s existing digital platforms, integrating artificial intelligence for better customer service, and enhancing data analytics capabilities for informed decision-making. As the banking sector continues to face challenges from the digital-first approach of new entrants, Punjab & Sind Bank’s proactive steps are expected to bolster its market position. By FY26, the bank aims to be at the forefront of digital banking in India, setting benchmarks for efficiency and customer satisfaction. This focus on digital investment aligns with the broader trends in the Indian banking sector, where institutions are increasingly recognizing the need to adapt to the fast-paced digital environment.